Key Features

Wetraba is designed for organizations of all sizes, across various industries.

Whether you are in IT, HR, Facilities Management, Customer Service, or any other department that handles service requests,

Wetraba is the ideal solution to streamline your processes and enhance productivity.

User-Friendly Interface

Wetraba’s intuitive design ensures that all users, regardless of technical expertise, can easily navigate and utilize the system. Submit and track requests with just a few clicks.

Customizable Workflows

Tailor workflows to match your organization’s unique processes. Automate approvals, set priorities, and assign tasks to the right teams effortlessly.

Comprehensive Reporting

Generate detailed reports to analyze service request trends, team performance, and overall efficiency. Use insights to drive continuous improvement.

Scalable

Wetraba scales with your business. Whether you’re managing a handful of requests or thousands, Wetraba adapts to your growing needs.

Integrable

Seamlessly integrate Wetraba with your existing enterprise systems such as ERP, CRM, and HRMS for a unified approach to service management.

Customizable

Wetraba offers a highly customizable solution designed to adapt to diverse business needs matching specific organizational processes and objectives.

References

We've received positive feedback from various departments. In addition to the ones initially onboarded during the launch, Marketing and Sales have now approached us to design customized workflows, resulting in enhanced reporting capabilities and internal training facilitated by Wetraba. This has enabled us to explore innovative approaches.

Sonia Morlotti • Digital Hub Como

We use Wetraba in a way nobody else did before – by using it in many teams that aren’t just IT. It’s efficient and exactly what we wanted.

Robert Johnson • UN FAO

With additional departments such as Finance and HR integrating into Wetraba, utilization rates are on the rise. The COVID-19 pandemic has additionally expedited the adoption of this solution, as physical interaction with the IT department became limited for employees. Since the beginning of this year, there has been a notable 35% surge in portal usage for submitting requests. Furthermore, the IT team regularly administers a CSAT survey, with employees consistently awarding them high ratings ranging between 95-99%.

Karolina Wagner - SKY

Key Features​